Closing the IT/OT Gap to Ease Industry 4.0 Adoption
In today’s factories, across nearly every key industry, it’s common to see significant differences in the way various teams view and react to change in their operating environment. No clearer example of this exists than in manufacturing, where the adoption of new digital technologies and processes that deliver on the promise of Industry 4.0 is testing the two primary support teams that make this happen. The two teams are: Information Technology (IT), which runs the network that manages the enterprise, and Operational Technology (OT), which run the manufacturing lines including machines, robots, maintenance and anything related to them. They have been known to experience strained relationships as they work to smoothly usher in this transformation. This situation has spotlighted a clear gap in perceptions, support, and outlook of these technologies, highlighting a siloed approach that could stand as a roadblock to companies adopting Industry 4.0.